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Privacy Policy

princegraphics private limited

Effective Date: 01/01/2025

At princegraphics private limited, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you communicate with us through WhatsApp.

1. Information We Collect via WhatsApp

When you interact with us on WhatsApp, we may collect the following information:

  • Your name and phone number
  • Your order details (e.g., print job specs, quantity, delivery info)
  • Artwork files, designs, and other media you share
  • Messages exchanged during support or order confirmation
  • Location (only if you share it intentionally)

2. How We Use This Information

We use the collected information for the following purposes:

  • To process your printing orders and artwork approvals
  • To send invoices, updates, or delivery tracking
  • To respond to your queries or support requests
  • To send offers or promotions (only with your consent)

3. Data Storage & Protection

  • All WhatsApp chats are stored securely on encrypted devices and are not shared with third parties.
  • We do not sell or rent your information.
  • Artwork and order files are stored securely and used only for your orders.

4. Consent

By initiating communication with us on WhatsApp, you consent to receive messages related to:

  • Your print orders
  • Payment and delivery updates
  • Artwork approval follow-ups

You can opt out at any time by messaging “STOP”.

5. Sharing of Information

We do not share your WhatsApp data with third parties, except:

  • With delivery partners (only your name, address, and contact)
  • When required by law enforcement or regulatory authorities

6. Your Rights

You have the right to:

  • Request a copy of your data we have on record
  • Ask us to delete your WhatsApp data
  • Withdraw consent for marketing messages

To exercise these rights, email us at rajesh@princegraphics.in.

7. Updates to This Policy

We may update this policy from time to time. The latest version will always be available on our website.

8. Contact Us

If you have questions or concerns, please contact:

Prince Graphics Private Limited

Email: rajesh@princegraphics.in

Phone: 9824070077

Website: www.princegraphics.in